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As Profound’s Customer Success Manager, Tirzah is responsible for developing, maintaining, and strengthening long-term relationships with our clients in order to assist them in meeting their objectives. This includes both the onboarding and offboarding phases, with clients receiving individualized attention at all times.
Tirzah has a bachelor’s degree in Retail Management from ROC Twente in the Netherlands, and she comes to Profound with considerable experience in retail assistant manager, senior account manager, and key account manager positions at companies in the Netherlands and Curaçao. She has also worked as a project manager for the North Sea Jazz Festival in Curaçao, and she continues to do so for select events on the island. In her spare time, she enjoys swimming, snorkeling, and attending courses about Curaçaoan history. She has also been an energetic participant in many Carnival parades in Curaçao, her native island, which she adores.
Profound is a digital innovation agency that helps companies become more successful in the digital world by offering a full spectrum of services in strategy, consulting, digital, technology and design.